OSS vs Cloud
HyperDX offers both an self-hostable open source version available on Github (opens in a new tab) as well as a cloud hosted version available on hyperdx.io (opens in a new tab) that contains a few additional features beyond what's offered in the open source version.
Our cloud hosted version exists so that we can build a sustainable business and continue building HyperDX as an open source platform. We hope to have more comprehensive documentation on how we balance between cloud-only and open source features in the future. In the meantime, we're highly aligned with Gitlab's stewardship model (opens in a new tab).
To make it easy to distinguish between cloud-only and open source features, we'll keep this list up to date with what features are available in each version.
| Feature | OSS | Cloud |
|---|---|---|
| Logs | ✅ | ✅ |
| Metrics | Alpha | Alpha |
| Traces | ✅ | ✅ |
| Dashboards | ✅ | ✅ |
| Session Replay | ✅ | ✅ |
| JSON Auto-parsing | ✅ | ✅ |
| Live Tail | ✅ | ✅ |
| Event Patterns | ✅ | ✅ |
| Intercom Integration | ✅ | ✅ |
| SSO | ❌ | ✅ |
| SAML | ❌ | Enterprise |
| Multi-Tenant/Multi-account per instance | ❌ | ✅ |
| Event Source | OSS | Cloud |
|---|---|---|
| OpenTelemetry | ✅ | ✅ |
| Kubernetes (Otel-based) | ✅ | ✅ |
| All Language-based SDKs | ✅ | ✅ |
| Fluentd | ✅ | ✅ |
| Docker (Fluentd-based) | ✅ | ✅ |
| Cloudflare Workers (Otel-based) | ✅ | ✅ |
| Fly.io | ⚠️ Requires Custom Log Shipper | ✅ |
| Heroku | ✅ | ✅ |
| Vercel | ⚠️ Requires Vercel Support | ✅ |
| AWS Cloudwatch | ❌ | ✅ |
| AWS SES | ❌ | ✅ |
| Alert Integration | OSS | Cloud |
|---|---|---|
| Slack (Webhooks) | ✅ | ✅ |
| Slack (Oauth Flow) | ❌ | ✅ |
| Pagerduty (Oauth Flow) | ❌ | ✅ |
| ❌ | ✅ |
Note: We intend on exposing a generic webhook alert integration in the future (opens in a new tab) on both platforms in lieu of the oauth flows available on cloud.